ATM/Debit Card Security

  • Keep your ATM/debit card in a safe place.
  • Protect your card as you would cash or credit cards.
  • Memorize your PIN. Do not write it on your card or keep it in your wallet.
  • Report a lost or stolen card to your financial institution immediately.
  • Never give personal information to strangers or over the phone.

Safety Tips for Using Your Card for Payment at a Point of Sale Terminal

  • Make sure no one can see your PIN when you enter it. Cover the keypad with your hand if need be.
  • If you receive cash back, put it away quickly.
  • Be certain the transaction is complete and review your receipt before leaving the premises.

Safety Tips for Using an ATM

  • Memorize your PIN. Do not write it on your card or keep it in your wallet.
  • Keep your PIN a secret. Do not give it to anyone.
  • When you enter your PIN, make sure no one can see what digits you enter. Cover the keypad with your hand if need be.
  • Take your receipt with you or shred it before discarding. It may contain valuable information that should be kept private.
  • After dark, consider using an ATM in a well-lit area and take someone with you. If you feel uncomfortable, cancel your transaction, retrieve your ATM/debit card, and immediately leave the area.
  • Have deposit envelopes ready before going to the ATM.
  • Don’t fall for “con” games. If anyone asks you to withdraw money for any reason, leave the area at once.
  • Lock your car doors and windows before and after your transaction.

For Consumers