Technology is constantly changing the way you interact with your account holders. Learn about the exciting new opportunities to provide more choices and build stronger customer relationships.

First Data's STAR CertiFlash Transaction Solution Delivers More Than Fraud Protection

First Data Thought Leadership

When Chris Olsen, Chief Operating and Enterprise Risk Officer for Fremont Bank, needed a solution to reduce debit card fraud and ensure more secure transactions he turned to First Data. Through the First Data STAR® CertiFlash™ Transaction Solution, which utilizes chip-embedded secured debit cards, Fremont Bank is reducing debit card fraud, providing additional debit card transaction security and staying on the cutting edge of technology to better deliver for its customers.

Banking on Debit Card Loyalty Proves the Perfect Program for American State Bank

First Data Thought Leadership

From its humble beginnings in 1948, American State Bank is now a leader in personal and business banking, with $2.5 billion in assets and 37 locations in 21 West Texas communities. However, when an existing debit card loyalty program proved less than robust, the bank sought to reward customers by converting to a superior program.

First Data helps Michigan's Firstbank Corporation fight debit card fraud

First Data Thought Leadership

When Firstbank Corporation began experiencing an increase in debit card fraud, it turned to First Data for help. The solution was First Data's Fraud and Risk Premium Package, a comprehensive set of solutions that includes its Fraud and Risk Identification Service (FRIS), FRIS realtime scoring for debit transactions, card validation for PIN transactions and a full suite of card management tools. And the results have been dramatic. In 2009 Firstbank lost less to fraud than in any recent year, a remarkable achievement in the face of the nationwide trend toward increased card fraud.

DNB First and its customers rely on First Data for service and security

First Data Thought Leadership

DNB First has worked with First Data and STAR for 17 years to provide reliable, convenient, secure financial services to its customers. Combining dependable debit, ATM and point-of-sale (POS) processing with STAR STATION online management, First Data has helped DNB First increase debit and POS volumes as well as overall ATM transactions.

First Data helps Cattaraugus County Bank strengthen ties with the business community

First Data Thought Leadership

Cattaraugus County Bank (CCB) is a community bank serving a small customer base with big expectations. When customer demand sent CCB looking to launch a business debit card program, the bank went with its first and only choice, First Data.

Rethinking the Case for Hosted IVR

First Data Thought Leadership

Voice over Internet Protocol’s (VoIP) impact on transfer cost changes the equation for hosted IVR and unlocks significant new opportunities for voice application outsourcing.