STAR®

TruMark Financial, a $1.2 billion community-chartered credit union in the Philadelphia area, sought a vendor that would help it efficiently provide a full range of services to meet increasing member demands. In First Data it found a long-term payments partner to provide a variety of services to support its growth over the years, including transaction processing, fraud prevention solutions and ATM management.

Learn about a new debit payment solution that builds upon current contactless chip technologies and utilizes one-time card number technology to solve the fraud issues that EMV was created to tackle – and without imposing prohibitive conversion costs on FIs and merchants.

As consumers become increasingly concerned about security when they make purchases, fraud is becoming about more than money – it also has the potential to erode consumer trust and loyalty. In this podcast, STAR Director of Product Development Nancy Loomis explains the technology behind STAR CertiFlash, a new PIN-based solution that helps mitigate fraud and increase trust.

While JM Associates Federal Credit Union (JMAFCU) holds $80 million in assets and operates only a handful of branches, it serves a membership that’s spread out across the country. To fully serve its members, the credit union needed a network partner big enough to keep everyone connected but willing to work with a smaller institution. Find out how First Data supports JMAFCU’s growth with innovative solutions and superior customer service.

I think new technology gives ATMs new life — and provides important opportunities for financial institutions to profoundly change the ATM’s role in customer interactions. I just wrote an article on this topic that has been published online by Bank Systems & Technology. The article covers the four recent technological developments that financial institutions can leverage. Here’s the short version. You can read the full article at BankTech.com.

When it comes to data breaches, the question may not be “if” your organization will become a target; the question may more likely be “when?” Fortunately, careful operations planning and preparation can control costs, improve customer loyalty, and preserve your reputation if the unlucky day arrives and your organization is affected by a data-compromising event.